Definitely happy that I decided to use Milestone. The initial assessment that was done with Richard Gordon was great; he was very polite and thorough in explaining the process and costs. The movers arrived within the expected time frame and got straight to work... I do have to mention I had several heavy typical pieces of furniture including an elliptical. With that being said, the movers definitely did the best they could without complaining and my furniture arrived with (understandably) only a few scratches here and there. Take a chance and go with Milestone.